If you wish to cancel your order you can notify us by email on firstname.lastname@example.org before we have dispatched the goodsor if goods have already been dispatched, you can return them to us within 14 days of receipt. The costs of returning goods to us shall be borne by you.
In case of damage or a delivery error, Luxxdesign.com will arrange for the return.
Upon receipt of the goods we will give you a refund of the GBP amount paid or an exchange credit as preferred minus any delivery charge applied to the order. The rights to cancel the order or return the goods to us will not apply in the event the product has been used or to any bespoke or made-to-order products. Please refer to the Return details for each product.
The provisions of this clause do not affect your statutory rights.
Our return address is:
356 Fulham Road
London SW10 9UH